All of our users’ information is restricted to our offices. Only those employees performing specific tasks requiring user data are granted access to “personally identifiable” information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. The servers that we store personally identifiable information on are kept in a secure environment.

By using our website, you accept the practices described in this privacy statement, which is effective as of 1 March, 2010, and is part of the Terms & Conditions governing use of this site. We may modify or add to this statement from time to time as is necessary. Any modifications or additions to this section will be clearly marked and dated as new or revised. Your continued use of our site after changes to this privacy statement have been made constitutes your acceptance of those changes.

ISOSolved.com is not responsible for the privacy policies or practices of websites from which you access our site, sites we link to, or of any other sites that are linked to our site. This privacy statement tells you what kinds of customer information we collect, how we use that information, and with whom we may share it—as well as how you can access and change your personal information.

If you have any questions about ISOSolved.com’s privacy practices, or would like more information, please send your requests to support@ISOSolved.com.


What personal information do we collect about our customers?
We collect only the personal information that our customers give us when they use our site. For example, when you register with ISOSolved.com we will ask you to provide your name, e-mail address and telephone number. This information is essential for customer’s orders to be processed and delivered. We will ask you for contact information if you request that ISOSolved.com send you E-Newsletters or other promotional notices; or if you seek information or assistance from us.

What other kinds of customer information do we collect?
Our system also keeps track of which browser and Internet Provider (IP) you use to access our site. In addition, to help us understand the use of our site by our visitors and improve your shopping experience, we automatically collect information as to how you were directed to the site, how you navigate around it and what products you browse, as well as your purchasing activities.

How do we collect this information?
We collect user information when you register and make purchase transactions with ISOSolved.com. This information is compiled into an individual user account profile. We add other personal information about you to that profile as you give it to us.

We also gather other information through the use of cookies.

How do we use cookies?
A cookie is a piece of data stored on the user’s hard drive. It contains information about the user which can later be retrieved and associated with your visit to the site. Usage of a cookie is in no way linked to any “personally identifiable” information while on our site. Session cookies terminate shortly after you close your Internet browser. Persistent cookies are stored on your hard drive until they expire or are deleted. Both types of cookies enhance our ability to serve you by recalling information about you such as your password, shopping preferences and shopping cart. This saves you time on your next visit to our site and personalizes your shopping experience.

Although we recommend that you leave cookies turned on so that you can take full advantage of the shopping features available on our site, we do understand that not everyone wants to permit the use of cookies. If a user rejects the cookie, they may still use our site. The only drawback to this is that you will be limited in some areas of our site.

Do visitors need to provide personal information to use our site?
Personal information is not required to access or navigate around the site. However, you will be asked to register and provide personal information if you wish to make a purchase. Personal information is also required to request information or assistance from us, or to take advantage of certain optional features of our site.

How do we protect customers’ personal information?
We maintain the servers that store personal information in a secure facility with restricted access.

How do we use information about our customers?
We use your personal information to process your orders. This includes contacting you to confirm your order, fulfilling the order and email you the agreement. We may also contact you if we need to communicate with you about your order. Additionally, we may use your contact information to send you “requested” or “opt-in” correspondence such as our E-Newsletters or other promotional notices, or to respond to requests for information or assistance.

We may also use your personal information to improve our service to you and for other business purposes. For example, we periodically review customer information as part of servicing our accounts. We may also contact you from time to time to inform you of new services that we offer or to gather information about how we can improve them.

How do we share other customer information with third parties?
We use 2Checkout to handle all financial transactions. This company does not retain, store, share or use “personally identifiable” information for any secondary purposes.

As all shipping from ISOSolved.com is handled by email we require an email address as part of your “personally identifiable” information.

Opt-out option?
When we send you an email we will provide an opportunity to ‘opt-out’ and not to receive any more marketing material from us.